These are our Terms & Conditions for use of the Site which you may access in several ways, including but not limited to the web, PDAs, mobile phones and RSS feeds. These Terms & Conditions apply whenever you access the Site, regardless of how you access the Site.
Use of this site
1. Ramada Resort Hervey Bay is the owner and operator of this Site.
2. Users of this Site (Users) agree to be bound by these Terms & Conditions, which are subject to change at Aspire Apartments & Resorts sole discretion. Your use of and access to this Site indicates your acceptance of these Terms & Conditions, as they exist at that time.
3. You may only use the Web Site if you are at least 18 years of age and can enter into binding contracts (our site is not available for use by minors). You may only use the Web Site to make legitimate reservations or purchases. You may not use the Web Site: to make any false, fraudulent or speculative reservation or any reservation in anticipation of demand; to post or transmit any unlawful, threatening, libelous, defamatory, obscene, indecent, inflammatory, pornographic or profane material or any material that could constitute or encourage conduct that would be considered a criminal offense, give rise to civil liability, or otherwise violate any law; or for any other purpose that is unlawful or prohibited by these Terms and Conditions of Use. We may, at any time and without advance notice or liability, terminate or restrict your access to all or any component of the Web Site.
Intellectual Property
4. All intellectual property in relation to content on this Site belongs to Ramada Resort Hervey Bay or its merchants, licensors, advertisers or affiliates. You obtain no interest in that intellectual property.
5. Copyright in this website (including text, graphics, logos, icons, sound recordings and software) is owned or licensed by Ramada Resort Hervey Bay. Information procured from a third party may be the subject of copyright owned by that third party. Other than for the purposes of, and subject to the conditions prescribed under, the Copyright Act 1968 Cth and similar legislation which applies in your location, and except as expressly authorised by these terms and conditions, you may not in any form or by any means:
- adapt, reproduce, store, distribute, print, display, perform, publish or create derivative works from any part of this website; or
- commercialise any information, products or services obtained from any part of this website; without our written permission or, in the case of third party material, from the owner of the copyright in that material.
You may download and view content or print a copy of material on this Site for personal, non-commercial use provided you do not modify the content in any way (including any copyright notice). All rights not expressly granted under these terms of use are reserved by Ramada Resort Hervey Bay. Unless expressly stated otherwise, you are not permitted to copy, or republish anything you find on the Site without the copyright or trademark owners’ permission.
6. The Ramada Resort Hervey Bay logo, the logos of the Ramada Resort Hervey Bay are the property of Ramada Resort Hervey Bay or its related bodies corporate. Other trademarks may be displayed on the Site from time to time. These may belong to third parties. Nothing displayed on the Site should be construed as granting any license or right of use of any logo, trademark displayed on the Site, without the express written permission of the relevant owner.
Except where otherwise specified, any word or device to which is attached the ™ or ® symbol is a trade mark that may belong to Ramada Resort Hervey Bay or to third parties.
If you use any of our trade marks in reference to our activities, products or services, you must include a statement attributing that trade mark to us. You must not use any of our trade marks:
- in or as the whole or part of your own trade marks;
- in connection with activities, products or services which are not ours;
- in a manner which may be confusing, misleading or deceptive;
- in a manner that disparages us or our information, products or services (including this website).
Liability & Indemnity
7. Ramada Resort Hervey Bay does not warrant the accuracy of the content on the Site. The content is provided to you “as is” and on an “as available” basis and on the condition that you undertake all responsibility for assessing the accuracy of the content and rely on it at your own risk. All content on the Site may be changed at Ramada Resort Hervey Bay sole discretion and without notice.
8. Ramada Resort Hervey Bay will have no responsibility or liability in relation to any loss or damage that you incur, including damage to your software or hardware, arising from your use of or access to this Site.
9. Ramada Resort Hervey Bay does not warrant that functions contained in the Site content, such as hyperlinks, will be uninterrupted or error free, that defects will be corrected or that eTourism or the server that makes it available, are free of viruses or bugs.
10. To the extent permitted by law, all other representations, conditions or warranties, whether based in statute, common law or otherwise are excluded. Liability of Ramada Resort Hervey Bay, for any breach of a term or condition implied by law is limited at Ramada Resort Hervey Bay discretion, to the supply of any service again or the payment for the cost of having any service supplied again.
11. You indemnify Ramada Resort Hervey Bay and its affiliated companies, and each of their directors, officers, employees and agents against any action, claim, loss or expense which it incurs which arises from your use of the Site.
Third Party Content & Links
12. This site may include third party content which is subject to that third party’s terms and conditions of use. Nothing on this Site should be construed as granting any license or right for you to use that content.
13. This site may include links to third party sites which are not related to Ramada Resort Hervey Bay and in relation to which Ramada Resort Hervey Bay has no control or interest.
The appearance of those links on this site does not indicate any relationship between Ramada Resort Hervey Bay and that third party or any endorsement by Ramada Resort Hervey Bay of that third party, its site or the products or services which it is advertising on this Site.
General
14. These Terms & Condition shall be governed by and interpreted in accordance with the laws of Australia.
15. Users will not use this site for any purpose or in any way which is unlawful.
16. Inventory is supplied by the accommodation provider and as such we accept no responsibility or liability for the unavailability of any accommodation.
17. From prices based on the lowest available rate for this Property per Room type or Package type. Ramada Resort Hervey Bay calculates a from price for each hotel, which is based on the rates of available rooms obtained from our booking partners. In addition, from hotel prices are updated. Since these from prices are estimates, please check final price when booking.
18. The material in this site could include technical inaccuracies or typographical errors. Ramada Resort Hervey Bay may make changes or improvements at any time. The materials in this site are provided “as is” and without warranties of any kind either express or implied. To the fullest extent permissible pursuant to applicable law, Ramada Resort Hervey Bay disclaims all warranties or merchant ability and fitness for a particular purpose. Ramada Resort Hervey Bay does not warrant that the functions contained in the material will be uninterrupted or error-free, that defects will be corrected, or that this site or the server that makes it available are free of viruses or other harmful components. Ramada Resort Hervey Bay does not warrant or make any representations regarding the use of or the result of the use of the material in this site in terms of their correctness, accuracy, reliability, or otherwise. You (and not Ramada Resort Hervey Bay) assume the entire cost of all necessary servicing, repair or correction. The above exclusion may not apply to you, to the extent that applicable law may not allow the exclusion of implied warranties.
Furthermore, Ramada Resort Hervey Bay makes no guarantees for availability of prices advertised on the Site. Listed prices may require a stay of a particular length or have blackout dates, qualifications or restrictions.
Internet Booking Terms and Conditions
Please read these terms and conditions carefully as these conditions incorporate the basis on which internet bookings for Ramada Resort Hervey Bay properties are accepted
How to Book / Quotes and Reservations
Bookings can be made over the internet at www.ramadaherveybay.com.au
Reservations are subject to availability and actual pricing at the time of booking.
Deposit
A Non-refundable Deposit of $200 is required by credit card to confirm and hold your booking. Making a booking will indicate acceptance of these booking conditions.
Final Payment
Final payment will be charged by the property on arrival, unless advised otherwise to you via email or telephone by the property.
Prices listed include GST, where applicable. Confirmation and invoices are subject to re-issue if incorrect through error or omission and the guest accepts the liability to then pay the correct cost or to decline to retain the reservation.
Cancellations
Less than 48 Hours prior to check-in – We will charge the full accommodation cost to your credit card where the apartment cannot be let for the same period. More than 48 Hours prior to check-in a $50 Booking and Administration Fee will be charged prior to calculating any refund.
No shows and cancellations on day of arrival will be subject to a 100% cancellation fee at the discretion of the property management.
Amendments to Date or Property
Up to 48 hours prior to check in – $20 amendment fee (subject to availability).
Within 48 hours prior to check-in – amendments not accepted.
Rates and Changes
Rates are effective from 1 April 2009 to 31 March 2010 and may be changed at anytime. Prices listed are in Australian Dollars and are inclusive of GST where applicable.
Check-in and Check-out
Standard check-in is 2pm and standard check-out is 10am.
For guaranteed arrival prior to 2pm, a room must be reserved from the previous night and therefore includes an additional nightly charge.
Late check out up to 12 noon is at the discretion of the manager and must be requested the night before check out. Late check out after 12 noon will incur the following additional charges applied to your hotel account:
12 noon to 2pm – 50% of standard Rack rate
After 2pm the full daily rate applies
Security Deposits and Photo I.D. required on check-in
All guests are required to provide a credit card imprint on arrival to cover any miscellaneous charges. Where a credit card is not available a $100.00 cash deposit will be required. In addition, an acceptable form of photographic identification will need to be produced at the property prior to check-in.
Room Allocation
In the unlikely event of a situation whereby Ramada Resort Hervey Bay cannot provide accommodation as previously confirmed, for whatever reason, Ramada Resort Hervey Bay will undertake to relocate clients into an alternative apartment of equal or better standard at no expense to the client. Should there not be an apartment of equal or better standard in the vicinity of the original booking, it may be required to provide clients with an apartment of a lesser standard. If this is the case, any reduction in costs will be refunded to the client.
The alternatives offered are at Ramada Resort Hervey Bay discretion. Should the client wish to choose a property of a standard other than that offered under this condition, then the client will be required to pay any difference in price between the Ramada Resort Hervey Bay recommended property and their own choice of property.
Accommodation
Whilst care is taken to ensure that the description of facilities and services of Ramada Resort Hervey Bay is accurate, these are continually being changed, upgraded, and on occasion taken out of service. If any feature/facility is essential for the guest in choosing a particular property, it is advisable that the guest checks this with the property, prior to booking. Ramada Resort Hervey Bay cannot be held liable for omissions or errors, whether temporary or permanent of a property’s facilities and services.
Property room photos may not be specific to actual room allocated. Photos are indicative only. Accommodation facilities listed may not apply to all room types.
Special Requests
Whilst we attempt to satisfy all special requests, we are unable to provide a guarantee.
Maps and Images
Map images are for general information and may not necessarily reflect actual routings, locations or services provided. Many of the destination shots featured in this website have been supplied by tourism authorities.
Not Included in Accommodation rates
Airport taxes, costs of a personal nature e.g. laundry, taxis, telephone calls, room service.
Meals and transport are not included in the rates however some properties do have these as part of the package, please visit the website or contact the relevant property for more information.
Booking Arrangements
The person effecting a booking shall be deemed to have accepted the booking conditions on behalf of all persons named in the booking.
Documentation
Travel documents will be available to view and print off the website or will be forwarded by email on receipt of deposit.
Under 18’s
All clients under the age of 18 must be accompanied by a parent/guardian or an individual over the age of 18, the property has the right to refuse any booking, when the legal guardian over 18 cannot provide current photo ID if requested on check-in.
Package Prices / Per Night Prices
Per night prices are to be used as an indicator only and not as an extra night rate.
Responsibility
Ramada Resort Hervey Bay can sometimes include third party products in special packages. As an agent on behalf of this product or service the Ramada Resort Hervey Bay shall not be liable under any circumstances for any failure by those service providers to fulfil such travel arrangements nor for any error, alteration or change of any kind made by those service providers following the acceptance of the booking by them. All coupons, vouchers, receipts and tickets are issued subject to the terms and conditions specified by those service providers.
Ramada Resort Hervey Bay both for itself and on behalf of their employees or agents do not accept any responsibility for any act, omission, default or neglect of themselves, their employees or agents for injury, damage, or loss to persons or goods whatsoever or however the same may be caused and they do not warrant and are in no way responsible for the accuracy of any information given in statement made by their service providers in terms of travel arrangements.
Please note that all travel documents, observance of laws and regulations of various Governments are your responsibility.
Every effort is made to ensure that information displayed on this website is correct. Information and rates and Ramada Resort Hervey Bay websites are subject to change without notice.
Ramada Resort Hervey Bay only accepts instructions on the above terms.
